In response to the customer's request for a refund, we must make a few statements. In the following cases, our shop does not support return and refund. Please understand.

  • During the customer's use of the product, the product is damaged due to malicious and improper use. Our shop does not support return refunds.
  • The product cannot be used due to its natural nature and reasonable loss, and we also do not support returns and refunds.
  • Due to force majeure factors, such as: heavy rains, typhoons and other unforeseen natural disasters caused damage or loss of goods, we cannot support returns and refunds.